VOIQ - Automate your Sales Calls

Samantha Stevens

Agent Experience Manager at VOIQ, building a community of on-demand professional call agents around the world.

Recent Posts

How To Do Outbound Customer Service (And Do It Correctly)

Posted by Samantha Stevens on Sep 27, 2016 10:33:00 AM

Outbound customer service is growing in popularity, and for good reason. It allows customer service representatives to work from a company’s established customer base to address questions and concerns or when problems arise on customer accounts.

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Topics: Outbound Calling, Customer Success

How to Get Your Sales Calls Answered and Returned

Posted by Samantha Stevens on Jul 28, 2016 10:25:06 AM

Sales calls can be tricky - you have to make sure you’re catering to the customer while still getting your point across, and ultimately, seal the deal. That can put a lot of pressure on even the most seasoned of salespeople.

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Topics: Outbound Calling, Sales Development

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