VOIQ - Automate your Sales Calls

VOIQ October Product Updates: Spankin' new  Dashboard, CRM integration updates, and more!

Posted by Margarita Yepes
on Nov 2, 2017 11:19:14 AM

Screen Shot 2017-11-02 at 7.05.20 PM.pngAt VOIQ, we love nothing more than to roll out new and improved product features to make launching sales call campaigns even easier.

Let’s get right to it, check out our new features for this month!


A Beautiful New Dashboard for Reporting


When it comes to outbound call campaigns, it’s key to have the right data at your fingertips to understand how it’s performing. We have revamped our dashboard to highlight the metrics that matter most to our clients.


Campaign insights

Our new dashboard view prioritizes conversations and outcomes. You’ll have a real-time view of the number of leads converted or appointments scheduled, any new data that has been collected, your campaign conversion rate along with other critical data points to help you understand campaign performance.

 

VOIQ for HubSpot - Smarter, Better Faster… Stronger  

As an inbound marketer, you spend so much time and effort getting people to your site – but traditional forms don’t always cut it.  With no one to answer your leads’ questions or speak to them while their interest is peaked, they move on to the next solution. By connecting your web forms with a real-time sales call made by our on-demand agents, you can capture, qualify, and engage your leads in a single step.

Our HubSpot integration automates those pesky manual tasks your SDRs are in charge of, allows them to respond and engage with customers efficiently with workflow automation:

  • Map your custom contact properties in HubSpot with VOIQ’s contact fields, so that every inbound lead created is automatically added to our software with relevant information to your specific business.

Screen Shot 2017-11-02 at 4.57.02 PM.png

  • Tailor call scripts and sales conversations using personalization tags that match your HubSpot contact properties
  • Create new leads in your HubSpot CRM, directly from a VOIQ call
  • See all call activity right inside HubSpot’s contact timeline

HubSpot Connect - Track call metrics.png


A few more VOIQ updates

  • Streamline and monitor agent communication directly from our VOIQ email inbox and Gmail connector

  • Send real-time notifications to your sales agents when a new lead comes in to follow up with a call within the hour

  • VOIQ’s lead response time now gives managers visibility into the time it takes a sales agent to follow-up with a new lead after submitting a form, downloading an ebook, etc.

  • To help our customers  understand what they need to know before launching their first outbound phone sales program, we’ve written The basic steps to build an inside sales call campaign from the ground up.

If you have any questions about our recent feature releases, please reach us out to [email protected] 

Topics: Customer Success, Product Updates

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