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What every business should know when adopting new tech

Cindy Romero

The government is watching, and robots are taking over! We've heard it, and we can feel the fear of regular consumers about having technology invading their personal space. Businesses know better than that; many are adopting new technology and testing the different possibilities of optimizing automation. However, many have not successfully identified the various tech tools they have at their disposal, missing on the benefits that indisputable would come with adopting new tech. So what should businesses do when adopting new tech? 

Build a culture of flexibility and Experimentation

If you haven't already built a culture where your team members feel free to experiment and explore, you're going to have a hard time successfully introducing A.I. Make sure that from the outset, you encourage your employees to try out new things-- they'll be more open to adopting new tech when the time comes. 

Know your business 

Before you make any significant changes, sit down, and reflect on your business. Forbes suggests that instead of rushing to adopt new technologies just to be cutting edge, businesses should study their business model first to decide which new technologies are best for them. Regularly take stock of your systems and processes to analyze what's missing and precisely what kind of new tech will fit in with your particular business. 

Be clear on what your IT budget is and do an audit of your processes to decide what's working, what's not, and what you can afford to change. According to Information Age, 7 out of 10 business leaders are concerned that their business won't be able to successfully adopt new tech if they don't increase their IT budgets. If you think adopting new tech, especially A.I, will increase your ROI in the long run (which it usually will), consider bumping up your IT budget to make sure you can stay on track. 

Prioritize Training and PD

Businesses that don't adopt AI are going to fall behind. According to the second annual RELX Emerging Tech Executive Report64% of business leaders in 2018 expanded the areas of their business that deal with A.I. Make sure your employees understand that new A.I tech won't make them irrelevant. New tech is here to help your team members, not to make them obsolete. According to the Harvard Business Review, fear around new technology contributes to employee stress. To implement A.I, businesses need to make sure their employees understand the tech, and that they don't feel threatened by it. 

Once you've decided which new tech you're going to introduce and what kinds of training you will roll out, it's also essential that you create project management and internal communication plan. There are a lot of incredible platforms and tools out there that make adopting and implementing new tech a much smoother process.

Present the new tech as a project

When introducing the latest tech to your teams, make sure they understand how it's going to benefit both them personally, and the company as a whole. Incentivize your team by pitching them with the KPI's that new tech can bring on. Include team members from different departments, including IT and HR, in your project roll out to make sure there is representation from across your business. 

No matter your field, if you're considering adopting new tech, especially A.I, you should take the time to make a comprehensive plan. Take stock of your business-- your goals, your processes, and your budget-- to make sure the new tech fits in. Prioritize your core values and the people who live and breathe them. 

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